Reclaiming the
joy in patient care
Our mission
Healthcare providers entered their profession to help people—not to spend hours on paperwork. Yet administrative burden has become one of the leading causes of burnout, with providers spending nearly half their time on documentation instead of patient care.
We founded Joyera to change that. By putting AI at the center of healthcare administration, we help practices streamline scheduling, documentation, billing, and compliance—giving providers the time and energy to do what they do best.
Our passion for
supporting providers
Why we do it
The name "Joyera" comes from our core belief: healthcare should be joyful—for patients and providers alike. We saw too many dedicated professionals drowning in administrative tasks, losing the passion that brought them to medicine in the first place.
Traditional EHR systems were designed for billing and compliance, not for the people using them. We took a different approach: start with the provider experience, then build the technology to support it. Our AI-powered platform handles the administrative complexity so our customers can focus on the work that matters.
What guides us
The principles that shape everything we build
Patient-Centered
Every feature we build starts with a simple question: does this help providers deliver better care? Technology should enhance the human connection, not replace it.
AI that works for you
We harness the power of AI to handle the administrative tasks that consume your day—documentation, scheduling, billing—so you can focus on healing.
Trust through compliance
HIPAA and SOC 2 compliance aren't checkboxes for us. We've built security and privacy into our foundation because your patients' data deserves nothing less.
Built with providers
Our team works directly with healthcare professionals to understand real workflows. We don't build in a vacuum—we build with the people who use our software daily.
Meet our founder
Min Pefanis
Founder & CEO
As a parent of children with special needs, Min founded Joyera after witnessing firsthand the immense challenges faced by her kids' healthcare and therapy providers. They're unable to bill for hours lost to administrative work and yet the technology systems they're required to use are outdated, frustrating, and time-consuming. To support our society's caregivers, Joyera is a platform built with excellence in mind. Our mission is to deliver cutting edge AI technology and seamless UI to solve the real pain points clinicians face every day.
Min brings nearly two decades of product leadership to Joyera. As Chief Product Officer at DeltaTerra Capital, she worked on climate risk intelligence platforms for institutional investors—translating complex data into actionable insights for high-stakes decisions in heavily regulated environments. Through Peko NY, her product strategy consultancy, she has advised companies in data analytics, research science, finance, and technology. As VP at Southard Communications, she led technology and corporate accounts while working with Remedy Health Media, Audible, Toshiba, Mitsubishi, and over 20 venture-backed startups.
Her commitment to mission-driven work began at the Hudson Institute, managing relations with refugees, human rights activists, and global NGOs while building bipartisan coalitions for proposed legislation.
Min lives in Westchester, NY with her husband, three out of four children, three dogs, and a cat.
Ready to experience the difference?
See how Joyera can help your practice thrive. Schedule a personalized demo today.